Summary
New firmware packages are available to support update possibility for Multi Modem installation.
Affected Products
The change will affect NetModule products with multiple modem combination, the following series, and models:
- NB1800, NB1810 series
- NB2800, NB2810 series
- NB3701
- NB3800
with product options
“-L” for LTE Cat. 4 based on Telit LE910C4-EU modem,
“-Lp” for LTE Cat. 12 based on Telit LN920,
“-N” for 5G release 15. on Telit FN980 and release 16. based on Telit FN990
are affected.
- No change in modem firmware version or functionality.
- Improved update compatibility for devices with multiple modems.
- No action is required for devices with a single modem.
Product Change
During testing, we identified that in configurations where multiple modems are integrated into a single device, certain modems were not able to be updated reliably. To address this issue, we have rebuilt the firmware package to ensure compatibility and update functionality across all modems within such configurations.
This updated firmware package does not include a new firmware version from the modem manufacturer. The modem firmware version remains unchanged. The update solely addresses the packaging and deployment mechanism to improve update reliability in multi-modem environments.
The Firmware version package can be distinguished by the ending of the file “_r2”
Additional Information
The firmware images are available for download here:
⎯ Telit LE910 for EU region, order code L: https://share.netmodule.com/public/system-software/firmware/LE910C4-EU_25.21.673_CUST_140_P0F.674000_r2.tar.gz
⎯ Telit LN920 for worldwide region, order code Lp: https://share.netmodule.com/public/system-software/firmware/LN920_40.00.002_CUST_1753_r2.tgz
⎯ Telit FN980 for worldwide region, order code N: https://share.netmodule.com/public/system-software/firmware/FN980_38.03.X82_CUST_1090_r2.tgz
⎯ Telit FN990 for worldwide region, order code N: https://share.netmodule.com/public/system-software/firmware/FN990A28-HP_45.00.135_CUST_5695_r2.tgz
Thank you very much for your trust in our company and if you have any questions, please do not hesitate to contact your local Belden sales representative belden.com/support/contact-us or NetModule support at netmodule.support@belden.com or by phone our Frankfurt office P. +49 6196 779979 0 / Bern office P. +41 31 985 25 10